OVM Prime Club Membership
Join the club! Get 15% off your OVM orders starting right when you join! This membership literally pays for itself. Additionally, get 2x points on every single purchase you make.
You'll also get early access to sales and access to special "secret sales" that will be available only to OVM Prime Club members.
FAQ:
Do I need to be a member to order from Ottawa Valley Meats?
Not at all! You can shop anytime without a membership — the membership simply gives you additional savings and perks.
Do I need to make a separate purchase for my membership?
No — you can add your membership and any other products to your cart at the same time. Everything can be purchased together in a single checkout.
Is there a minimum purchase required?
No minimum purchase is required — order as much or as little as you like.
Do I need to order every month?
No — there’s no minimum order frequency. You can place orders whenever you need to restock.
How often am I charged for the membership?
Memberships are billed monthly based on your sign-up date. You’ll receive an email reminder before each charge so you have time to make changes if needed.
Does the membership include free delivery?
No — delivery minimums and fees still apply.
Is the 15% discount applied to each product or the total order?
Your discount is applied to the order total, not individually per product. You’ll see your savings reflected automatically at checkout.
Can I pause or cancel my membership?
Yes — you can pause or cancel anytime through your OVM account dashboard or by contacting our customer service team.
What happens if my payment doesn’t go through?
You’ll receive an email asking you to update your payment method. Your membership will be paused until payment is successful.
All our orders are hand-packed before delivery. Human error can happen, and we want to make sure we fix it as soon as possible. Within 72 hours of delivery, please notify us of any issues you may have with your order. We’ll assess the issue and decide the best course of action.
Delivery process is as follows:
- We will send automated delivery notification updates on the day of delivery
- Driver will attempt delivery. Will knock/ring/call.
- If there is no response, driver will leave package at door and you will then receive a delivery notification email that your order has been delivered. If you live in an apartment/unit, and the driver can not reach you to gain access to the building, we will bring the package back to our warehouse unless you leave clear instructions for delivery.
The package will be kept at our warehouse for pickup at your convenience during business hours. We can offer a second delivery for a $25 fee.