A Guide to Handling Microtears in Vacuum-Sealed Products

In the world of frozen goods, the promise of vacuum-sealed, flash-frozen products is one of convenience and quality. However, as with any process, occasional hiccups may occur. One such concern that has been brought to our attention is the occurrence of microtears in the packaging, leading to leaks during thawing. In this blog post, we'll delve into the reasons behind these microtears and offer practical solutions to minimize inconvenience.

Understanding Microtears: Our products are meticulously vacuum-sealed and flash-frozen to ensure optimal freshness and taste. Despite these efforts, the plastic packaging may experience microtears, especially if the product undergoes repetitive impacts. Common scenarios include shipping, where products may be jostled in transit, and during the process of emptying them into a freezer. Even the act of moving products within the freezer can contribute to microtears.

No Cause for Alarm: It's crucial to note that while microtears may occur, there is no need for alarm. The products remain safe for consumption as they are frozen, preventing any risk of food spoilage. The worst-case scenario is a potential impact on the product's flavor due to frostbite over time, which may slightly alter the accuracy of the stated 2-year lifespan.

Handling Leaky Packages: We understand that dealing with a leaking package can be troublesome. To address this inconvenience, we recommend a simple solution: placing a plate and a paper towel under the product during the defrosting process in the fridge. This precautionary measure aims to contain any potential leaks, ensuring a hassle-free experience for our customers.

Conclusion: In the journey from production to your freezer, unforeseen circumstances may lead to microtears in the packaging of our vacuum-sealed products. However, we assure you that these incidents do not compromise the safety or quality of the food. By following our recommended solution of using a plate and paper towel during defrosting, you can navigate the thawing process with ease. We appreciate your understanding and apologize for any inconvenience caused. Our commitment to delivering high-quality frozen products remains unwavering, and we are dedicated to continuously improving our processes to provide the best experience for our customers.